Accessibility Statement
Last updated: November 2025
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1. Our Commitment
EonKind Ltd is committed to ensuring that our website, www.eonkind.co.uk, is accessible to everyone, including people with disabilities.
We aim to provide a user experience that meets or exceeds the recognised WCAG 2.2 Level AA accessibility standard.
Accessibility is a core part of our mission to make healthy ageing and longevity solutions inclusive for all.
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2. What We’re Doing
We take the following steps to ensure accessibility and usability for all visitors:
We design pages using clear, consistent layouts with sufficient colour contrast.
We use descriptive alt-text for meaningful images.
Our navigation is accessible by keyboard and screen-reader friendly.
Text can be resized without loss of content or functionality.
We provide captions or transcripts for videos where applicable.
Forms and interactive elements are labelled for assistive technologies.
We regularly test our website with accessibility-checking tools and human review.
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3. Standards and Guidelines
Our accessibility approach follows:
Web Content Accessibility Guidelines (WCAG) 2.2 Level AA
Equality Act 2010 – obligation to make “reasonable adjustments” for disabled users
BS 8878: 2010 Web Accessibility Code of Practice
Our website is built on the Shopify Sense theme, which supports semantic HTML5 and ARIA landmarks for improved accessibility.
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4. Non-Accessible Content
We are aware that some parts of the site may not yet be fully accessible:
Older blog posts may lack descriptive alt-text for some images.
Some third-party embedded content (e.g., YouTube videos, social media feeds, or Shopify app widgets) may not meet full WCAG 2.2 AA compliance, as they are outside our direct control.
We are actively reviewing these areas and working with our partners to improve them.
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5. Feedback and Contact Information
We welcome feedback on the accessibility of our website.
If you encounter accessibility barriers or need content in an alternative format (for example, large print, accessible PDF, or audio version), please contact us:
📧 info@eonkind.co.uk
📍 EonKind Ltd, 483 Green Lanes, London, N13 4BS, United Kingdom
We will acknowledge your request within 5 working days and aim to provide a suitable response or alternative format within 20 working days.
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6. Enforcement and Escalation
If you are not satisfied with our response, you may contact:
Equality Advisory and Support Service (EASS)
Telephone: 0808 800 0082
Website: www.equalityadvisoryservice.com
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Equality Act 2010.
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7. Ongoing Review
We review this Accessibility Statement annually and whenever major updates are made to our website or digital services.
Our next review is scheduled for November 2026.
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8. Commitment to Continuous Improvement
Accessibility is an ongoing process.
We train our content creators, designers, and developers to integrate inclusive practices and we welcome user feedback to help us maintain high accessibility standards.